Very impressed with the ER nurses and doctor! I arrived in the evening (around 6:00) and was seen immediately—thankfully didn’t have to wait at all. Every staff member I interacted with was friendly and professional, which says a lot about the management and general atmosphere of the department. This was my first visit to an ER since moving to Alaska, and I was impressed at how friendly people were and how everyone strove to ensure my comfort (provided warm blanket, active listening, sense of humor). Once I was feeling better, I was discharged quickly and efficiently, and my follow-up care instructions were thorough and easy to understand. It’s never fun having to visit the hospital for an emergency, but if you have to, I highly recommend Alaska Regional. Thank you!
My problem began shortly after arriving in Anchorage from Pennsylvania. I was admitted through the Emergency Dept. Care was excellent from beginning to end. All staff members were courteous and helpful. Medical care (I am a physician) was top-drawer. Couldn't have asked for better. It's no fun having a medical emergency several thousand miles from home, but despite my complex medical history, everything went very well.
I went in for an MRI. It was pretty quick and the staff were very professional and thoughtful. I had an appendectomy there last time. Great doctors and staff, but I waited almost an entire day to leave because my doctor was in surgery so he couldn't clear me to leave.
Ron Ringel Victoria Paulson
What impressed me most was the nurses asking me to prioritize what was most important to me and then actually striving to achieve just that. How else would they have known how much I covet being warm in their chilly rooms? What they couldn't achieve was a Dr. behind schedule, but that I could live with as long as his time with me was exemplary. It was.
Excellent Emergency Room crew. A+ rating Overall a positive experience. The second time I was woke up for meds went pretty good. I was not bothered at night again. Thanks!
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